Level 2 Diploma in Care

This Level 2 Diploma in Care is part of our portfolio of funded Highfield qualifications. Highfield is registered by OfQual to award recognised qualifications under the Regulated Qualification Framework so care settings can be absolutely confident that this qualification is genuine and will be accepted by the relevant regulatory bodies and across the Health and Social Care sector and beyond. However, you don't have to take our word for it - the Government also back this course, with funding available under the Skills for Care programme - so employers will be able to claim back the cost of this course upon successful completion.

Level 2 Diploma in Care

We deliver this qualification, predominantly using distance learning techniques from our base in Redditch. We are therefore ideally situated to support care settings and their carers in Birmingham, Solihull and the surrounding West Midlands should learners struggle with the disciplines of remote learning. We can arrange classroom sessions and face to face support with our helpful and knowledgeable tutors - this may well be the difference between success and dropping out. For those who don't have their own transport, our premises are conveniently situated a short walk from Redditch train station.

The objective of this qualification is to support a role in the workplace. This qualification forms the competence requirements for those learners working in both health and adult care settings at Level 2, allowing learners to enter either workforce.

The content is appropriate for roles such as

  • adult care workers,
  • healthcare assistants
  • support workers and personal assistants.
  • those just entering the Health and Social Care sector

Course structure
This qualification is assessed by building a portfolio of evidence under the guidance of a personal assessor assigned to help and support the learner.

The learner will research and undertake assignments as a distance learning qualification. Evidence may be submitted in a number of ways including telephone discussions, written submissions (via email) and electronic completion of a E-portfolio over the internet. There will be an observation of the learner in practice arranged by the assessor at a convenient time to suit the learner and care setting.

There are no exams required to achieve the qualification. All learners must be at least 16 and whilst there are no formal prerequisites for this qualification, we strongly advise that learners have the equivalent of Level 1 in literacy and numeracy or above. On completion of the course, learners will receive a printed certificate awarded by Highfield.

Duration of the course
The total qualification time for this qualification is 460 hours and of this 308 are recommended as guided learning hours. The learner will dictate the pace of the qualification to fit around work and lifestyle commitments - however we do expect a learner to complete within 12 months of enrolment. We expect the learner to be fully engaged in their studies and for them to submit evidence back to their assessor usually on a weekly basis.

This qualification attracts funding from government pathways. Once a learner completes the qualification, an employer is able to recover all the cost outlay plus any incidentals relating to the learning. Step Up Training and Care will assist employers with the reclaim paperwork. Turnaround for payment is approximately 10 days from submitting a claim.

Course content
The course comprises a number of mandatory units, all of which must be completed, and a number of optional units, each of which is allocated a number of credits. Learners must achieve a minimum of 22 credits from the optional group.

Mandatory Units

  • Communication in care setting
  • Handle information in care settings
  • Personal development in care settings
  • Implement person-centred approaches in care settings
  • Equality and inclusion in care settings
  • Health, safety and wellbeing in care settings
  • Responsibilities of a care worker
  • Duty of care
  • Safeguarding and protection in care settings

Optional Units

  • Principles of supporting an individual to maintain personal hygiene (1)
  • Support individuals to carry out their own health care procedures (2)
  • Support individuals to meet personal care needs (2)
  • Causes and Spread of Infection (2)
  • Dementia Awareness (2)
  • Obtain and test specimens from individuals (2)
  • Prepare individuals for healthcare activities (2)
  • Assist the practitioner to carry out health care activities (2)
  • Provide support to manage pain and discomfort (2)
  • Select and wear appropriate personal protective equipment for work in health care settings (2)
  • Contribute to the effectiveness of teams (2)
  • Support individuals to eat and drink (2)
  • Contribute to monitoring the health of individuals affected by health conditions (2)
  • Cleaning, Decontamination and Waste Management (2)
  • Principles of Health Promotion (2)
  • Promotion of General Health and Well-being (2)
  • Provide support for sleep (2)
  • Support care plan activities (2)
  • Provide support for mobility (2)
  • Gain access to the homes of individuals, deal with emergencies and ensure security on departure (2)
  • Principles of positive risk taking for individuals with disabilities (2)
  • Understand the administration of medication to individuals with dementia using a person centred approach (2)
  • Provide support for therapy sessions (2)
  • Working as part of a team in health and social care settings (2)
  • Understand the factors affecting older people (2)
  • Understand the Benefits of Engaging in Activities in Social Care (2)
  • Understand the Effects of Ageing in Activity Provision (2)
  • Supporting individuals with loss and grief before death (2)
  • Introductory awareness of autistic spectrum conditions (2)
  • Understand the factors that can influence communication and interaction with individuals who have dementia (2)
  • Understand physical disability (2)
  • Support individuals to maintain personal hygiene (2)
  • Introductory awareness of sensory loss (2)
  • The person-centred approach to the care and support of individuals with dementia (2)
  • Understand equality, diversity and inclusion in dementia care (2)
  • Introductory awareness of models of disability (2)
  • End of life and dementia care (2)
  • Provide support for journeys (2)
  • Support individuals to access and use information about services and facilities (3)
  • Undertake personal hygiene activities with individuals (3)
  • Understand mental well-being and mental health promotion (3)
  • Support individuals to manage continence (3)
  • Understand mental health problems (3)
  • Monitor and maintain the environment and resources during and after health care activities (3)
  • The principles of Infection Prevention and Control (3)
  • Support individuals who are distressed (3)
  • Support individuals undergoing healthcare activities (3)
  • Contribute to the care of a deceased person (3)
  • Undertake physiological measurements (3)
  • Understand and Implement a person-centred approach to the care and support of individuals with dementia (3)
  • Equality, diversity, and inclusion in dementia care practice (3)
  • Understand and enable interaction and communication with individuals with dementia (3)
  • Understand and meet the nutritional requirements of individuals with dementia (3)
  • Approaches to enable rights and choices for individuals with dementia whilst minimising risks (3)
  • Introduction to personalisation in social care (3)
  • Contribute to supporting group care activities (3)
  • Understand the role of communication and interactions with individuals who have dementia (3)
  • Understand the impact of acquired brain injury on individuals (3)
  • Provide support for leisure activities (3)
  • Prepare environments and resources for use during healthcare activities (3)
  • Principles of supporting individuals with a learning disability to access healthcare (3)
  • Support the spiritual wellbeing of individuals (3)
  • Understand the diversity of individuals with dementia and the importance of inclusion (3)
  • Principles of supporting individuals with a learning disability regarding sexuality and sexual health (3)
  • Contribute to supporting individuals with a learning disability to access healthcare (3)
  • Managing symptoms in end of life care (3)
  • Principles of self-directed support (3)
  • Contribute to supporting individuals in the use of assistive technology (3)
  • Understand how to work in end of life care (3)
  • Understand Advance Care Planning (3)
  • Understand how to support individuals during the last days of life (3)
  • Provide active support (3)
  • Contribute to support of positive risk- taking for individuals (3)
  • Support participation in learning and development activities (3)
  • Support effective communication with individuals with a sensory loss (3)
  • Work in partnership with families to support individuals (3)
  • Understand how to support individuals to be part of a community (3)
  • Stroke Awareness (3)
  • Work with other professionals and agencies to support individuals with a physical disability (3)
  • Contribute to the support of individuals with multiple conditions and/or disabilities (3)
  • Contribute to the support of infection prevention and control in social care (3)
  • Assist in the administration of medication (4)
  • Move and position individuals in accordance with their care plan (4)
  • Undertake agreed pressure area care (4)
  • Obtain and test capillary blood samples (4)
  • Understand and enable interaction and communication with individuals who have dementia (4)
  • Understand the context of supporting individuals with learning disabilities (4)
  • Support Individuals to live at home (4)
  • Enable rights and choices of individuals with dementia whilst minimising risk (4)
  • Equality, diversity and inclusion in dementia are practice (4)
  • Prepare for and carry out extended feeding techniques (4)
  • Purpose and principles of independent advocacy (4)
  • Understanding and Enabling Assisting and Moving Individuals (4)
  • Understand how to provide support when working in end of life care (4)
  • Support Individuals who are bereaved (4)
  • Support individuals in their relationships (4)
  • Support individuals to negotiate environments (4)
  • Administer medication to individuals and monitor the effects (5)
  • Support independence in the tasks of daily living (5)
  • Support individuals during the last days of life (5)
  • Support use of medication in social care settings (5)
  • Meet food safety requirements when providing food and drink for individuals (5)
  • Support person-centred thinking and planning (5)
  • Support individuals with specific communication needs (5)
  • Support individuals at the end of life (6)
  • Promote positive behaviour (6)
  • Facilitate person centred assessment, planning, implementation and review (6)
  • Support parents with disabilities (6)