Business Administration, Team Leading & Management
Description
Businesses need to employ individuals with a broad range of skills to work efficiently to help increase productivity.
Skills shortages identified by organisations include a lack of skills in administration, customer service, communication and ICT. Our Business Administration qualifications aim to address these shortages.
Having Team Leaders and Managers with the right skillsets is key to effective team-working and efficient productivity. The qualifications in Team Leading have been developed to support those working in a range of roles across various sectors. The Management qualifications have been developed to support those with a management or supervisory responsibility.
Listed below are our qualifications we deliver from the awarding body Highfield. Please click on a qualification to view the course structure and module content, course fees and ideal learner these qualifications are best suited to.
Courses
Business Administration and Customer Service
Level 1 Certificate in Business Administration (RQF)
Level 2 Certificate in Principles of Business and Administration (RQF)
Level 2 Diploma in Business Administration (RQF)
Level 3 Diploma in Business Administration (RQF)
Level 1 Award in Customer Service (RQF)
Level 2 Award in Customer Service (RQF)
Level 3 Diploma in Customer Service (RQF)
Team Leading and Management
Level 2 Certificate in Team Leading Principles (RQF)
Level 2 Diploma in Team Leading (RQF)
Level 3 Diploma in Management (RQF)
Level 5 Diploma in Operations & Departmental Management (RQF)
