Introduction
We can deliver these short courses in our classroom based at our offices in Redditch. This location is ideal for learners based in and around Birmingham, Bromsgrove, Solihull, Worcester and the West Midlands and Black Country. Being only a few minutes walk from Redditch train station, means non-drivers can use the Cross City line to get to our facilities. If preferred, one of our tutors can travel to your care setting and host a training session with your employees, either on a one to one basis or as a group session.

Short Courses

All our training courses are certificated. Many of our classroom courses use workbooks as an integral part of the learning. Evidence gathered within these workbooks can be used and linked to our accredited qualification programmes, should a learner choose to go on and study further with us. It is possible therefore that these training courses can lead to an externally certified qualification.

These short courses run for one day - with the exception of the Care Certificate which usually runs over five days and are suitable for care workers who need basic training in the specific area covered by the course.

Please contact us for our latest offers for these courses.

Course admin
When running the course at our offices in Redditch, we usually deliver the course between 10am to 3.30pm - this allows learners to travel outside rush hours. We ask that all learners try and arrive at least 15 mins prior to start time and sign in at reception on arrival. We do not supply lunch but we do supply tea and coffee and would advise candidates to bring their own mug. We have a small fridge on site which candidates can use. A sandwich van visits our premises twice a day at 10.30am and 12.30 p.m. and there are local shops from which you can buy. Learners may also wish to bring their own notebook and pen. Since some courses involve a practical element, learners should wear comfortable clothing.

The free, on site visitor car park has limited spaces - there is also on- street parking a short walk from our offices.

Wearing of masks is now entirely optional. Our offices are sanitised at least twice a day but if you have concerns over Covid safety, please do let us know in advance so we can put any measures you require in place so that you can fully participate in the learning.

What to expect
The courses are delivered as a blended learning experience using PowerPoint, demonstrations, discussions and where appropriate, the completion of workbooks. Learners will be expected to take part in group discussions and practical exercises and they will discuss various scenarios in order to demonstrate their understanding of the course material.

The Care Certificate
Undoubtedly the 'jewel in the crown' of our short courses. The course includes the material needed by a new-starter in the care sector and runs over five days. The days don't necessarily need to be back-to-back but we recommend they are fitted in fairly close together rather than weeks apart. Learners should be aware this is an intensive course that covers a large number of topics:

  • An induction to working in care;
  • A complete introduction to all aspects of care work;
  • Understand your role;
  • Your personal development;
  • Duty of care;
  • Equality and diversity;
  • Work in a person-centred way;
  • Communication;
  • Privacy and dignity;
  • Fluids and nutrition;
  • Awareness of mental health, dementia and learning disabilities;
  • Safeguarding adults;
  • Safeguarding children;
  • Basic life support;
  • Health and safety;
  • Handling information;
  • Infection prevention and control;

Moving and Handling and Safe Repositioning of Individuals
The tutor will cover the relevant legislation related to moving individuals, along with the anatomy and physiology of the body. The principles of safe handling of objects and people, risk assessments, and aids and equipment are also covered.
The course is particularly relevant to those carers who may be required to move individuals with limited mobility.

Dementia Care
The course covers the following topics - an introduction to dementia and working in dementia care, the different models of dementia, communication techniques in dementia care, applying person centred approaches in dementia care, equality, diversity and inclusion with those with dementia and the types of medication and medication administration in dementia care.
The course is particularly relevant to anyone who wants to learn about dementia and potentially progress into a care worker role.

Dementia Awareness
The course covers the following topics - the neurology of the brain and how dementia affects it, the types of dementia and how they manifest, how to communicate in dementia care, applying person centred approaches in dementia care and equality, diversity and inclusion with those with dementia.
The course is particularly relevant to those carers who may have interaction with individuals who have or may acquire dementia.

End of Life Awareness
The course covers the following topics - understanding perceptions of death and dying, aims, principles and policies of end of life care, communication in end of life care, an introduction to Advanced Care Planning, services in end of life care and the support structure in end of life care.
The course is relevant to all carers dealing with adult Health and Social Care.

Care Planning
The course covers the following topics - what is a care plan?, types of assessment, person centred thinking and planning, outcome based planning and review and updates to care plans.
The course is relevant to all carers.

Person-centred Care working with Autism
The course covers the following topics - understanding the spectrum, recognising the symptoms that those on the spectrum may display, the triad of impairments, communication in autism care, including language and intellectual ability, sensory and perceptual issues, managing behaviour and applying person centred values
The course is particularly relevant to care workers working with people on the autistic spectrum or care workers wishing to progress into a role that requires this type of specialist knowledge.

Infection Prevention and Control
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This course covers the following topics - types of micro-organisms and the diseases they cause, the chain of infection, sources and transmission modes of infection, poor practice that support the spread of infection and ways to prevent and control the spread of infection.
The course is relevant to all front line care workers.

Medication Administration and Handling
The course covers the following topics - the legislative framework, types of medication and the classification, supply, storage and disposal of medication, safe administration - the 6 R's including forms of medication, administration routes and aids, side effects and reactions and records and reporting.
This course is relevant to all care workers who come into contact with individuals who require medication.

Safeguarding and Protection
The course covers the following topics - what is safeguarding and protection, the underpinning legislation and guidance, the six principles of safeguarding, types of abuse and how to recognise them, challenging behaviour and restrictive practices, responding to concerns, the roles of all concerned in safeguarding, practices that reduce the likelihood of abuse and online safety.
This course is relevant to all care workers and any employees who has responsibility for the safety and protection of children and adults regardless of the care setting.

Health and Safety
The course covers the following topics - Legislative framework, Roles and responsibilities for Health and Safety, Risk management, Accidents and incidents, Hazardous substance control, Fire and evacuation procedures, An introduction to infection control, Ensuring your own health and safety.
This course is relevant to any employee from any industry or business sector where individuals are seeking to expand their knowledge on Health and Safety in a workplace.

Equality, Diversity and Inclusion
This course covers the following topics - What are equality, diversity, inclusion and discrimination? Relevant legislation - including the Equality Act and the 9 protected characteristics, Direct and indirect discrimination, Effects of discrimination, Challenging discrimination, Inclusive practice.
This course is relevant to any employee working in any kind of industry or business sector.

Mental Capacity Act 2005
This course covers the following topics - An introduction to the Act, and the latest update, The 5 principles, Assessing mental capacity, Protection for workers, Liberty Protection Safeguards, Restrictive Practice and restraints, The act in practice - using the Code of Practice.
This course is relevant to all care workers, supervisors and management roles in care.

Stroke Awareness
This course covers the following topics - What is a stroke? How a stroke affects the body, Differences between a stroke and a TIA, Signs and Symptoms, Key stages of a stroke, Stroke prevalence rates, Risk reducing factors, How to deal with an individual having a stroke, Where to find additional resources for help.
This course is relevant to all care workers and others who may come into contact with individuals who have had a stroke or are at a greater risk of having a stroke.

Basic Life Support
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This course covers the following topics - Assessing an incident and a casualty, CPR for adults children and babies, Use of an Automatic External Defibrillator, The recovery position and major causes of unresponsiveness, Choking, Keeping yourself safe.

This course is relevant to all care workers, supervisors and management, but also for any individual working in any industry or business sector.

Epilepsy and Seizure Awareness
This course covers the following topics - What is a seizure, and causes of seizures including epilepsy, Signs, symptoms and diagnosis, Managing a seizure, When to call 999.
This course is relevant to all care workers or any individual who may come into contact/cares for an individual who has epilepsy or seizures.

Catheter Care
This course is ideal for those care workers who may have clients or service users who require the use of a catheter. This course covers the following topics:: What is a catheter and why they are needed , Common types of catheters, Understanding catheterisation, Care of a catheter, Infection control, Common problems associated with a catheter, Record keeping

Stoma Care
This course is ideal for those care workers who may come into direct contact with clients or service users who have a stoma. The course covers the following topics: What is a stoma and why they are needed, Common types of stoma, Understanding colostomy, Why a colostomy is needed, Understanding Ileostomy, Why is an Ileostomy needed, Understanding Ileo anal pouch, Understanding Urostomy, Understanding reversal, Problems that can occur with a stoma, Resources, appliances and equipment for stoma care including pouches, adhesives, flanges, deodorants, filter caps and stoma caps, Role of a carer in stoma care , Waste disposal , Infection control, Healthy eating and diets

if you are interested in undertaking any of our short courses, please make an enquiry on our How to Enrol page or send an email to info@stepuptrainingandcare.co.uk